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Roy Atkinson:
In Person and Virtual Speaker

Entrepreneur. Writer. Presenter.

Roy Atkinson is one of the most recognized thought leaders in IT, service management, and customer experience. He is a prolific writer, speaker, presenter, and podcaster as well as an industry analyst. His expertise has been featured by The Economist, BizTech Magazine, Social Media Today, Computerworld, Oracle Customer Experience, SAP Business Innovation, and others. He was described on CIO Insight as a "model for the future digital leader."


  • HDI Top 25 Thought Leader 2021

  • Top 50 Customer Service Experts of the Decade 2010-2020 - Nextiva 

  • Top Ten CX Contact Center Influencers You Need to Follow - Shelf

  • Top 150 Global Customer Experience Thought Leaders and Influencers of 2020 - SurveySensum

  • 10 ITSM Experts To Follow on Twitter 2020 - BMC Software

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